Effective Ways to Measure the Success of Your ERP/CRM Implementation

The ERP project serves as the fundamental cornerstone facilitating business transformation. To measure the success of ERP/CRM Implementation projects, the focus should extend beyond the sole dimension of ROI, as ROI merely represents one visible consequence. Several other dimensions necessitate evaluation, including business models, customer and supplier relationships, and streamlined processes. To ensure the enduring delivery of substantial business value, […]